FREQUENTLY ASKED QUESTIONS

 

RETURN DETAILS:

  • The amount of your Credit is only for the item(s) you purchased and does not include the shipping.

  • We DO NOT send return labels, so you can send the item back however you prefer.

  • Merchandise must be returned within 14 days from the receive date.

  • Merchandise must be unwashed and unworn.

  • Original invoice must be included in your return package. 

  • Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.

  • Final Few, Flash Sale and Sale Items are FINAL SALE!

  • All accessories are FINAL SALE!

  • We do not hold items for returns or exchanges.

  • Please allow 3 business days for return processing.

  • Preorders of backordered items may ship separately. 

  • Any returns past the policy will not be accepted or store credited.

Exchanges

  • Exchanges must be the same item, but different size request.

  • We are not able to exchange for different items.

ORDERS CAN NOT BE CANCELLED AFTER THEY ARE PLACED! Payment is processed automatically once your order is placed. Order processing is 1-2 business days. Order changes can not be made. Your Order will appear unfulfilled until it ships.

© 2018 by Megan Rochelle